NHTSA Complaint #11584992 — 2020 FORD RANGER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11584992
Vehicle	2020 FORD RANGER
Component	ELECTRICAL SYSTEM
Date of Incident	March 24, 2024
Date Filed	April 24, 2024
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2020 Ford Ranger. The contact stated while starting the vehicle, a message indicating that the computer system needed to be updated was displayed. The contact stated that the failure recurred while driving 35 MPH. The vehicle was taken to the dealer, where the contact was informed that the computer system could not be updated, and the dealer determined that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call from the manufacturer. The failure mileage was approximately 13,000.

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