NHTSA Complaint #11584939 — 2019 CHEVROLET EQUINOX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11584939
Vehicle 2019 CHEVROLET EQUINOX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

At steady highway speeds, after driving an extended period on straight sections of highway, the steering sticks; requires a tug to get the wheel to turn left or right. My car is NOT equipped with Lane Keeping Assistance. I usually first feel this nearly an hour into a trip to our daughter's house, 2 1/2 hrs. away. I took the car into the dealer at 21.6K miles and in eighteen miles they "could not duplicate" and said there were no TSB's or computer updates for the problem. Now at 73K miles, this problem persists. I have seen a couple of others post this exact issue about their 2018-and-newer Equinoxes, on Equinox forums/sites, also with no satisfaction from their dealers. This could be especially dangerous on wet/slick roads. Of course a dealer won't be able to reproduce it as they won't drive a car multiples miles on a straight road without turning the wheel, and then attempting to turn it.

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