NHTSA Complaint #11584885 — 2020 LINCOLN AVIATOR

The contact owns a 2020 Lincoln Aviator. The contact stated while driving 80 MPH, the vehicle shifted from drive to neutral. The contact pulled over and restarted the vehicle. The vehicle failed to shift to park. The battery was drained, and the vehicle had to be jumpstarted. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 21V534000 (Visibility, Electrical System). The failure mileage was approximately 144,000.