NHTSA Complaint #11710242 — 2020 LINCOLN AVIATOR

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11710242
Vehicle 2020 LINCOLN AVIATOR
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Driver side and passenger seats will not recline. The back will move forward and all other parts will adjust properly, but it always stops at a certain point that is clearly not as far as it will recline. I had this issue fixed at the dealership under warranty in December and less than a month later, the drivers side it doing the same thing. I see that the car's system automatically updated on 12/29 and I'm wondering if the system updates are causing this. This could be a safety issue if someone was stuck in a position where the seat is leaned too far forward.

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