NHTSA Complaint #11584870 — 2017 JEEP GRAND CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11584870
Vehicle	2017 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2022
Date Filed	April 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I have replaced the water pump three times costing me close to $1000.00. No warning light has came on only the smell when it is leaking that my fiancé recognizes. So in this case do I have to wait until it starts to overheat and I am stranded on the side of the road? Why am I replacing an obvious faulty part? I also know that I am not the only jeep owner within the year of mine that has had this problem that Jeep doesn’t recognize? If needed I can provide copies of my receipts and dealership paperwork. Also why are the new water pumps protected with a warranty? Each water pump I had installed could have defects.

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