NHTSA Complaint #11584796 — 2023 FISKER OCEAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11584796
Vehicle 2023 FISKER OCEAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Many grievances that are not addressed by the company: Brakes sometimes cause the car to "jump" forward and glide forward a couple of feet. If someone cuts you off and you have to quickly brake, the car may "jump" forward and get into an accident. The car has evidence of water build up somewhere inside the skeleton/body/frame of the car (evidence by "swishing" noises upon normal uphill acceleration, downhill deceleration, acceleration in general). Along with this, there's more evidence of water accumulation with visible condensation found on the windows that are from the inside (especially evident on the passenger side front and rear windows). There is a smell to the inside that is of standing water (humid smell). Concerned with mold if not addressed. The consul will stop working and either freeze or shut off altogether (in these cases no buttons can control the vent or audio systems). Occasionally the car will have the heater on, blasting hot hair and since the consul won't work, nor the buttons, there's no way to control that (at the same time, there's no way to control the audio volume either). The car's safety features are practically always inactive and the car prompts me to "drive carefully" based on this finding. "Lane assist" and "automatic brake" are the most frequently 'unavailable' safety features (daily). Car being stranded and unable to open or turn on multiple times. All this has been emailed to Fisker multiple times (with photos) and an automatic email response received that they will "review my concerns and respond within 48-72 hours" (that hasn't happened, no response). I've spoken to customer service (early March), expressing these issues verbally, being promised that a they will arrange for a "technician" to come out and review the issues to see if they can solve them or refer out to a physical location for the car to be evaluated if they can't solve. NO technician has been sent out and NONE of these issues/concerns have been addressed.

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