NHTSA Complaint #11584662 — 2017 HYUNDAI SONATA

A couple of weeks ago my car seemed to be skipping when I started driving. I had no idea what could be wrong but some kind of intuition made me think to check the oil. I had the oil changed in December 2023 but had only driven about 1000 miles since then. I'm working from home so not driving alot. My oil was VERY low - it didn't even measure up to the first fill line. I started reading info online and realized that many Hyundai Sonata owners were reporting similar issues, so I went to an auto store bought a quart of oil and put that in. After testing, I got another quart of oil and put that in, finally bringing oil level to amount recommended by the lines on the oil stick. A couple days later I took my car to the local dealer, Tuscaloosa Hyundai. As soon as I started describing the problem, they immediately knew what was wrong - another sign that this problem is way too common. They performed some type of combustion chamber cleaning with oil and filter change and charged me $672. I drive a 2017 Hyundai Sonata Sport. When changing oil in December 2023, car had 60780 miles on it. The oil change personnel did say that the car seemed to be using too much oil, which may be why I thought to check it when the car was acting weird. When I took it to the dealer in April 2024, the car had 61816 miles on it. If I had not checked the oil, my engine could have been destroyed and I could have been left stranded on the side of the road. With so many other Hyundai owners claiming the same problem, I can't understand why this vehicle wasn't recalled so that the problem could be fixed, and/or that this problem which could have serious consequences wasn't covered by Hyundai. I am [XXX], don't drive far from home and drive very carefully. There should be no reason a car with 60000 miles on it is consuming oil at this rate. No warning lights were on in my car to indicate that I had an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)