NHTSA Complaint #11584442 — 2012 KIA SOUL

No warning but the steering is shaking a going out on turns. It almost didn't turn properly in oncoming traffic with children in the car. Kia refused to fix the "star flexible coupling" from their recall: WTY013 or CHAO74Revision2 or the MDPS flex coupling replacement was not done by by Kia as the allowed owners get a free repair. We didn't get notice and now the Kia dealers refuse to fix this. Kia refuse to fix it or help. For the steering going out because the steering is shakey and is not stable, its unsafe, risky and my children are in the car. The repair notice was not received at the previous owner and we bought car and moved to FL. I want to complain that Kia will not honour its recall and fix this. I want to use Kia of Ft. Walton Beach, FL for the repair. Kia company has my case number [XXX] on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)