NHTSA Complaint #11584354 — 2015 KIA FORTE

Purchased the car certified preowned from a Kia dealer with 45,000 miles on it, meaning I would have the the remaining 55,000 miles of the 100,000 mile powertrain coverage. At 77,000 miles a small ticking noise started on the way to work and became a knock on the way home. I pulled over where it was safe and towed it to the dealer. They replaced the engine under warranty. Now at 154,000 everything has been running great except for burning oil rather quickly. Where I get my oil changes done offers free top-offs so I would return frequently to make certain the oil level was always in the safe zone. Driving home from work one night, I was on a busy freeway when suddenly and without warning a small squeak noise came from the engine and it stalled. Luckily I just happened to be in the right lane and there happened to be a narrow but safe shoulder to coast over to. Had this happened while I was close to the fast lane, the consequences could’ve been dire. The engine would not hardly turn over and would not start. I had it towed to my mechanic who said it sounds like a serious engine problem and you should contact the dealer. I towed it to the local Kia dealership where the service department informed me that there was an extended 50,000 mile warranty added to the original 100,000 warranty (which I was never notified about) but since I was 4,000 miles over I did not qualify. This means the replacement engine quit after 77,000 miles just like the original. I feel that they should in good faith honor the warranty - had I been informed I could brought the car in just 4,000 miles earlier and they would’ve checked the compression and determined that the rings were failing which is why it used so much oil, and they would’ve replaced this second engine under warranty.