NHTSA Complaint #11584293 — 2020 BUICK ENCLAVE

POWER TRAIN issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11584293
Vehicle	2020 BUICK ENCLAVE
Component	POWER TRAIN
Date of Incident	April 20, 2024
Date Filed	April 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury. The resolve was to apply the brake and shift into drive with no issue after that. Will contact dealer tomorrow.

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