NHTSA Complaint #11584127 — 2023 TESLA MODEL S
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11584127 |
| Vehicle | 2023 TESLA MODEL S |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
There is a police report but I'm not in possession of it. Therefore I selected no below to get it passed this page. I recently sold my 2016 Tesla model S and purchased a 2023 Model S. Tesla has moved the horn on the Model S from the center where it can quickly be used in an emergency to a small icon to the right hand side of the steering wheel. This horn is impossible to use in an emergency. It is a gray icon with no physical or other attributes. The driver must take their eyes off the emergency, locate the small icon among 4 other icons on the black surface, then get your finger perfectly on it to press, otherwise you activate your wipers worsening a bad situation. I have been in several near accidents because of this. It includes an elderly couple who were t-boned directly in front of me. I was unable to use the horn which would prevented the accident. The elderly couple were injured with blood strewn in the car where her arm was gashed open. Even simple situations such as a car backing out of the space in a parking lot can't be quickly prevented. Tesla how has a steering "wheel" with the horn back in the middle where it can be safely used, but they refuse to refit the cars with the unsafe horn. I have pushed this issue with Tesla and they agree many people have complained about the the unsafe horn. Tesla states they will charge $2800 to fix the problem. This must be recalled to prevent many more accidents. It should have never been implemented.
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