NHTSA Complaint #11584095 — 2024 FORD EDGE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11584095
Vehicle	2024 FORD EDGE
Component	SEATS
Date of Incident	April 1, 2024
Date Filed	April 19, 2024
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2024 Ford Edge. The contact stated that the rear bench seat was loose. The contact stated that the base was attached; however, the back of the bench moved and wiggled when the hand was placed anywhere on the bench. The contact stated that the seat was not secured, and it was not safe to install the car seat on the bench. The vehicle was taken to the dealer where the contact was informed that it was normal for the seat to move. The manufacturer was made aware of the issue. The failure mileage was approximately 2,000.

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