NHTSA Complaint #11584008 — 2021 WESTERN STAR 4700

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11584008
Vehicle 2021 WESTERN STAR 4700
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a hill and stopped when it crashed into a tree. There was yard damage to a resident's home. No police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where the entire cab was replaced. The contact discovered an unknown NHTSA Campaign, however, the VIN was not included. The manufacturer was not notified. The failure mileage was unknown.
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