NHTSA Complaint #11583862 — 2023 HONDA ODYSSEY

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11583862
Vehicle 2023 HONDA ODYSSEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.

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