NHTSA Complaint #11583858 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11583858
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	April 16, 2024
Date Filed	April 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

Engine Failure. The vehicle is available for inspection. Engine Failure while driving put my own and children's lives at risk. The problem has been confirmed by both the dealer and independent service center. No warning lights prior to the problem appearing. Symptoms included rattling sound from engine on start up and acceleration as well as coolant leak from engine. Dealership told us the engine seized due to no lubrication despite vehicle receiving timely service for oil change. Kia is denying all responsibility for a fix.

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