NHTSA Complaint #11583788 — 2020 NISSAN MAXIMA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11583788
Vehicle 2020 NISSAN MAXIMA
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

When I start driving, sometimes I randomly see Key System Error and DAS Malfunction. All other warnings such as emergency brake, traction control, blind spot detection light up. Engine RPM meter keeps going to 0 and back and forth (see video in the link below). When this happens, driver assistance features like forward collision warning, blind spot warning and lane departure warning stops working. Sometimes, I cannot turn off the engine by pressing the Stop Engine button. I have to hold the button for about 5 seconds to stop the engine. Sometimes there's a Chasis Control System error (Attached a picture from last year). This started happening about a year ago and has occurred at least a dozen times so far. I have taken this to different dealerships, and none have been able to identify the issue. I haven't had any accidents on collisions on this vehicle. Please see link below for a video of the behavior. You can see different warnings coming on and off in the video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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