NHTSA Complaint #11583687 — 2018 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11583687
Vehicle	2018 HONDA ODYSSEY
Component	ENGINE
Date of Incident	April 17, 2024
Date Filed	April 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Car stalls out and completely shuts off when auto start/stop is engaged. In the 2018 model there is no way to turn off auto start/stop. The car has been unable to turn on for 3 minutes causing major safety and traffic issues. On average it takes 10-20 seconds to manually restart the vehicle with the engine start/stop button. We have taken the vehicle back to the Honda dealership multiple (3-4) times with no resolution and in they can’t find the problem, but has happened to them during test drive. They did a system update hoping it will solve the problem, but it hasn’t. I’m going to have to take it back to Honda again. Please issue a recall, this has been a known problem/issue and is on Reddit. The issue first started about a year and a half ago with the most recent occurrence being today, April 17th 2024. The vehicle has failed to turn back on after the auto start/stop engaged over 20 times.

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