NHTSA Complaint #11583642 — 2022 TOYOTA HIGHLANDER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11583642
Vehicle 2022 TOYOTA HIGHLANDER
Component STRUCTURE
Date of Incident
Date Filed
Mileage 33,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The contact owns a 2022 Toyota Highlander. The contact stated that after a car wash, he became aware that parts of the bumper had detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 33,000. The VIN was not available.

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