NHTSA Complaint #11608040 — 2022 TOYOTA HIGHLANDER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11608040
Vehicle 2022 TOYOTA HIGHLANDER
Component STRUCTURE
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, the lower front bumper cover assembly detached from the vehicle. The vehicle was not yet repaired. The failure mileage was 85,000. Parts distribution disconnect.

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