NHTSA Complaint #11583625 — 2014 KIA FORTE

The contact owns a 2014 Kia Forte. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond with the engine revving. The contact stated no warning light was illuminated. The contact was leaving a local dealer where NHTSA Campaign Number: 20V750000 (Engine) software update was completed. The contact returned to the dealer and was informed that the vehicle should be driven for a total of 600 miles before returning to have the vehicle diagnosed. The contact returned to the residence with the vehicle unrepaired. The manufacturer was not informed of the failure. The contact related the failure to the manufacture software update completed under NHTSA Campaign Number: 20V750000 (Engine). The failure mileage was 92,476.