NHTSA Complaint #11583580 — 2019 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11583580 |
| Vehicle | 2019 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Engine oil consumption failure. My car would not even make it to the 3,000 mile oil change without the low oil warning light coming on. Brought it to D'Arcy Hyundai in Joliet, IL for the consumption test..after 1,000 miles my car was down 2 quarts! They then did a combustion chamber cleaning. This cleaning made it so my car lags as it's driving and wouldn't shift properly and before it even left the dealership, the starter went out. Brought it back and they claim that after 1,000 miles the oil reads FULL, not any oil used whatsoever-which isn't possible. They are now denying fixing the engine. I am furious and when I get stuck again due to the oil consumption issue, they will make me start all over again and it may not be covered due to being over the mileage shortly. (I have about 2,000 miles left of my warranty) My sister has a Kia and the same garbage was pulled with her vehicle! She also had issues after the combustion cleaning costing her a starter, battery and alternator. HYUNDAI and EVERY DEALERSHIP knows this issued exists and the recall should be made immediately without all of this garbage.
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