NHTSA Complaint #11583517 — 2021 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11583517
Vehicle 2021 VOLKSWAGEN JETTA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. Once I applied the brake, the pedal went to the floor with total brake system loss. The vehicle was towed to Armstrong Volkswagen in Gladstone, Oregon. The dealer found the rear passenger side brake like had ruptured due to it rubbing on the fuel filler neck shield. The sudden increase in brake line pressure caused the final failure of the brake line. The brake line was repaired under warranty. This could have been a significant life threatening situation had I been traveling at high speeds and the brake system failed (i.e. exiting an Interstate, etc.).

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