NHTSA Complaint #11583406 — 2022 RAM 3500

My trucks transmission experienced a complete failure, it is currently at the dealership awaiting parts and repair The failure renders the truck without any forward power almost immediately with only reverse left functioning, we were fortunate that it broke down in a residential neighborhood and not the freeway. The truck was towed to the local dealership, they tore down the transmission and confirmed a K1 snap ring failure and that it would be covered under wtty. I got a malfunction indicator light a few days prior then a message on the dash "4 wheel drive system temporarily unavailable" about 10 miles before complete failure. CSN 71A appears to have been issued and sent to some truck owners to advise snap ring replacement as a preventative measure, however my truck was not included in the CSN campaign, not sure why