NHTSA Complaint #11583374 — 2021 JEEP WRANGLER

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.