NHTSA Complaint #11583373 — 2013 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11583373 |
| Vehicle | 2013 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate. The check engine warning light was illuminated. The dealer was made aware of the failure but did not diagnose the vehicle. The vehicle was then taken to an independent mechanic, who added transmission fluid and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.
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