NHTSA Complaint #11583311 — 2018 JEEP COMPASS

People involved: Car purchased from CarMax- Michael Sanders is my current contact CNA- Warranty company Auto Clinic- first auto repair shop brought to. Previous owner issues- [XXX] Auxillary battery replaced-22,821 [XXX] Towed in to dealership- 2/3 qts low on oil 23, 230 [XXX] oil consumption test- 26,797 [XXX]- Restart oil test- 29,546 [XXX]- passed oil test- NOt sure how because was driven less than 40 miles- 29,583 Carmax oil change prior to purchase- [XXX] at 35,920 miles. Purchased car with 35,927 miles Drove 3,455 miles before first engine light. Current odometer reading is approximately 40,000 [XXX] Car purchased [XXX]- Called into work. Car would not go over 40 miles per hour. Service engine light and oil light on. [XXX]- Towed to Auto Clinic [XXX] Rental car from Enterprise [XXX] Rental returned and loaner issued [XXX] -Auto Clinic- [XXX] AClinic calls and says possible ring failure. CNA needs oil consumption test to determine how much oil is being burnt. AClinic recommends a tear down to determine the extent of the damage. [XXX]- Engine died on the way to work. Took day off and towed to CarMax. [XXX] Notified car is ready. Low on oil. Oil change and oil consumption test [XXX]- Picked up car after returning from out of town. Did not feel confident driving. [XXX] Service engine light is on again. Drove to CarMax/ recommendation by Chris Prayer. U110A was the diagnostic reading. Was given a loaner from CarMax. Main battery was low, draining from auxiliary battery. [XXX] car is ready to be picked up. [XXX] Reporting of door panel issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)