NHTSA Complaint #11583299 — 2022 FORD BRONCO

The contact owns a 2022 Ford Bronco. The contact stated that when the front driver’s and passenger’s side windows were rolled halfway down, an abnormally loud, rattling sound was coming from the vehicle while driving over bumps in the roadway. In addition, the front passenger's window was off track and failed to lower itself while attempting to exit the vehicle. The contact stated that since the window did not lower, he was forced to exit the vehicle through the passenger side door. The dealer was notified of the failure and the contact was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was filed. The contact was then referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 9,000.