NHTSA Complaint #11583281 — 2015 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11583281
Vehicle	2015 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	January 10, 2024
Date Filed	April 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The door latches freeze during cold weather and prevent me from closing and latching the doors. Ford has previously attempted repairs to my vehicle under Customer Satisfaction Program 20M04, but the repairs have not worked. To further exacerbate the problem, Ford has told me they won't do any further repairs unless they can replicate the problem, but I live in the mid-Atlantic and the weather is not cold enough to reliably replicate the problem.

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