NHTSA Complaint #11583262 — 2016 HYUNDAI SONATA

The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 30 MPH, the vehicle started to make an abnormal knocking noise. The contact stated no warning light was illuminated. The contact pulled the vehicle over and stopped. The contact turned the vehicle off and on. The contact stated that she was able to shift into drive (D) and while depressing the accelerator pedal the abnormal knocking sound was heard. The contact stopped and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the engine had thrown a rod due to lack of engine oil and the lower part of the engine needed to be replaced. The contact stated that she had had the oil changed two weeks prior to the failure. The contact stated that she had not noticed any oil stains on the driveway at her residence prior to the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.