NHTSA Complaint #11583005 — 2019 FORD RANGER

The contact owns a 2019 Ford Ranger. The contact stated while driving at an undisclosed speed, the air conditioner was activated. The air conditioner made a ticking sound. In addition, the A/C started blowing out hot air. The contact stated that the failure occurred when the temperature was 100 degrees. The contact stated that because of health issues, the air conditioner was required during the heated temperatures. The vehicle was taken to an independent mechanic where it was diagnosed with a failed A/C blower motor. The contact was informed that the A/C blower motor needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.