NHTSA Complaint #11582949 — 2019 CHEVROLET TRAVERSE
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11582949 |
| Vehicle | 2019 CHEVROLET TRAVERSE |
| Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
Traverse Check Engine light came on and vehicle sounded louder than usual w/ additional rattle. Upon inspection passenger side bracket holding two exhaust pipes together was broken at the weld. Took to Superior Chevrolet (dealer) 4/5/24 who stated right side pipe and bracket were not covered under Special Coverage Adjustment Front Exhaust Pipe N212356540 and only left side is covered despite the bracket being attached to both pipes. Awaiting part to complete repair at dealership. Advised by dealership vehicle is okay to drive until parts arrive and repair can be completed. 4/14/24 driving on I40 heard large bang from underneath vehicle, looked in rearview mirror to see the remaining portion of the bracket fly out from under vehicle and almost hit the car's windshield behind me, they had to swerve in heavy traffic to avoid having it go through their windshield. Vehicle immediately sounds like a motorcycle with no baffles, loud in the cabin and smelling of exhaust. Once stopped, climbed under vehicle to see that the complete bracket was missing from both pipes and a gaping hole in the drivers side front exhaust pipe. Bracket could have killed someone or caused a major accident while airborne on the Highway and cabin smells of exhaust.
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