NHTSA Complaint #11582784 — 2005 CHEVROLET MALIBU

The car was allegedly previously repaired under Product Safety Recall Bulletin No.: 14116 back in 2014. The vehicle was 10 years old at that time. Now in 2024, 10 years later, the power steering issue is back. As the vehicle is operated, a sound rings from the computer system and a message warning about Power Steering appears on the center console screen. The electronic power steering then stops working entirely and steering becomes incredibly difficult. In July 2010, GM issued Service Bulletin No.: 10183. The Subject of the Bulletin was "Special Coverage Adjustment - Power Steering Assist." The Condition described in the bulletin is the same as the problem described above. GM extended coverage of this issue to 10 years and 100,000 miles. In May of 2012, GM issued Service Bulletin No.: 10183A, which extended coverage to 150,000 miles. In September 2014, NHTSA stepped in and forced GM to issue Recall Bulletin No.: 14116 with the subject "Power Steering Assist." GM knows that some vehicles on the road have had this repair performed 3 times, based on their decision to extend their own service bulletins. Clearly they have decided to use the same faulty part repeatedly. NHTSA needs to step in and tell them to continue repairing the defective part until all of these vehicles are off the road.