NHTSA Complaint #11582748 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11582748
Vehicle	2018 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	April 13, 2024
Date Filed	April 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Tesla is unable to remediate recall 23V-838; TC2023-657, the over-the-air software update will not install on my car and is asking me to pay at least $200 to diagnosis the issue and then potentially $1000 to fix failed hardware.

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