NHTSA Complaint #11582744 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11582744
Vehicle	2016 TESLA MODEL S
Component	SUSPENSION
Date of Incident	August 13, 2020
Date Filed	April 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While backing out of a parking spot, I turned my wheels and went over a small depression in the drive for drainage. As my front tires went through the dip I heard a loud clank like something had broken. Then every bump I went over there was a knocking near the driver's side front tire. I took it in to Tesla and the service agent knew exactly right away what had happened because he said he has seen the same exact thing several times before. They explained that it was unsafe to drive and needed to be fix it immediately. When given the estimate they said only the driver's side Fore Link assembly broke but would need to replace both sides. I got a bill for $2150.61.

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