NHTSA Complaint #11582677 — 2016 HONDA HR-V
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11582677 |
| Vehicle | 2016 HONDA HR-V |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Push start/stop button was noting working properly (this had a recall and was replaced). However after it was repaired, I noticed the right-sided gas gauge with service repair numbers, milage etc is not working properly; the gas guage and service repair codes disappear and/or are scrambled. I took this to the Honda dealership in Coon Rapids, Minnesota, and was told by the service advisor (Drew Mechley) that their mechanic said he doesn't think it is related to the start/stop button repair but this is a common probelm seen with HR-Vs. I also found multiple forums with people experiencing the same issue. Here is one of the forums [XXX] . I am concerned this is a safety issue as I cannot see when my gas is out and cannot see when a service code displays for needed maintenance that could damage the vehicle if it is not completed. Was told over the that it is likely an electrical panel issue in the dashboard display (they did not put this in the service report as they wanted additional money for further diagnostic which I did not complete). I worry that the electrical issue could eventually affect the speed gauge on the dashboard. Due to this being a common issue seen in the HR-V with both consumers and Honda mechanics, I feel a recall should be issued. Thank you for looking into this, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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