NHTSA Complaint #11705514 — 2016 HONDA HR-V

I am submitting this complaint regarding a sudden and unsafe CVT transmission failure on my Honda vehicle. While driving, the vehicle began shaking violently, lost the ability to accelerate, and multiple warning indicators illuminated, including the check engine light. The vehicle was unable to be driven safely and had to be towed. A diagnostic inspection performed by an authorized Honda dealership confirmed CVT failure consistent with Honda Service Bulletin #21-047, including the presence of transmission belt material in the fluid. This failure mode is documented by Honda as a known manufacturing defect that can cause loss of power and drivability. I contacted Honda Corporate Customer Relations and opened a case on 12/3. Despite multiple communications, Honda has denied goodwill or warranty assistance solely based on warranty expiration, without addressing the documented defect or the safety implications. I specifically requested that Honda provide a written explanation detailing the technical basis for denying coverage on this safety-related failure. Honda has not provided any written denial or defect analysis. I am submitting this complaint to ensure the incident and defect are formally documented for safety review. Case #: 16018708