NHTSA Complaint #11582669 — 2016 FORD F-150

The contact owns a 2016 Ford F-150. The contact stated while driving at undisclosed speeds, a grinding and loud humming sound was coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with rear-end failure. The rear-end including the rear differential was replaced; however, the failure recurred. The vehicle was taken to the same dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.