NHTSA Complaint #11582572 — 2014 HYUNDAI SONATA

The contact owns a 2014 Hyundai Sonata. The contact stated while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact heard a knocking sound coming from the engine compartment. In addition, the instrument panel was lit up with unknown warning lights, and the exterior lights were blinking off and on. The contact stated that the failure began when the anti-theft software was installed. The dealer was informed of the failure; however, the contact was quoted a diagnostic test fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.