NHTSA Complaint #11582523 — 2024 GMC SIERRA 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11582523
Vehicle	2024 GMC SIERRA 2500
Component	SERVICE BRAKES
Date of Incident	April 6, 2024
Date Filed	April 12, 2024
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2024 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the sun struck the solar panel used to charge the battery, and the surge from the battery entered the pigtail going through the truck, and disconnected the brake module, causing it to become disengaged from the vehicle. The contact took the vehicle to the camper and vehicle dealer who both stated there was no issue for concern. The vehicle was not repaired. The manufacturer of the camper and the vehicle were made aware of the issue. The vehicle failure mileage was 8,000.

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