NHTSA Complaint #11582500 — 2012 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11582500 |
| Vehicle | 2012 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
So I purchased a 2012 Kia Soul A few months ago and since I got it the car has been having issues with accelerating the car delays to respond and I have had many closed calls specifically when entering a freeway the car losses power and I have to really press on the pedal for the vehicle to respond then the check engine light started to come on showing Code P0420 Catalyst operating below minimum threshold. I looked up online and all Kia souls starting from 2012 have a recall regarding the Catalyst converter and because of the issue my vehicle is having a weird rattling or knocking sound on the engine I looked up online and this is what I found Kia Motors America (Kia) is voluntarily recalling 2012–2016 Kia Soul vehicles with 1.6L Gasoline Direct Injection (GDI) engines due to high exhaust gas temperatures that may damage the catalytic converter. This could cause abnormal engine combustion, damage to pistons, and possibly failed piston connecting rod. Recall consequence Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. So at this point I’m not felling safe driving this vehicle anymore and I need my vehicle because I need it for work and to move my family around and the worst thing is that all this is cutting back on my income because I purchased this car for Uber & Lyft rides but I can’t do it I wouldn’t want to put other peoples life in danger knowing that the vehicle isn’t responding like it’s supposed to so please I need assistance or guidance on what to do to get this situation resolved as soon as possible because I wasted all muy funds purchasing this vehicle and at this point I can’t afford to pay someone to make any repairs my own vehicle pls don’t disregard my situation I’m out of options at this point thank you and have a great day Date 04-11-24 Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
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