NHTSA Complaint #11582348 — 2022 FORD BRONCO SPORT

The contact's wife owns a 2022 Ford Bronco Sport. The contact stated while his wife was driving and making a left or a right turn, the steering wheel locked inadvertently. The contact stated that while forcefully turning the steering wheel, the steering wheel made an abnormally loud grinding sound. The check engine warning light was illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 23S09; however, the vehicle was not covered under the recall. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,000.