NHTSA Complaint #11639365 — 2022 FORD BRONCO SPORT

First the battery was drained and needed replaced. Then message on center navigation screen displays “System Off to Save Battery. Please turn ignition off or start engine” when entering the car before trying to start it. Then I was notified of a recall that needed to be done. The recall was for “the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.” The safety risk of this recall was as follows: “If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.” The Ford Service Center did a software update to resolve this recall. Then the car started displaying a message on the dashboard front screen “Charging System Service Soon” and the battery light would be on. I also got a notification from my Ford app saying “Charge System Fault” “Indicates that there is a 12V charging system fault”.The car was taken to the Ford Service Center immediately and they said it just needed reprogrammed. The issue seemed to be solved on the short 5 minute drive home. The next day the car displayed the same “System Off to Save Battery” message on the middle navigation screen and “ Charging System Service Soon” message on the front dashboard screen. While driving the entire front dashboard electrical system turned off right after flashing multiple messages “front camera & pre collision assist not available”, no headlights and power steering went out, This happens randomly but happens every single time the car is driven. It is no longer safe to drive at night with no lights and no way to see any displays. Ford has been contacted with no response and service center will not see it.