NHTSA Complaint #11581894 — 2021 NISSAN SENTRA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11581894
Vehicle 2021 NISSAN SENTRA
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The automated break system came on while I was driving 2 times within 3 days without anything being in front, the back or on the side of the car. When this happened there was a few beeping noise and a quick red flash on the dashboard that said maintenance.This started happening the next day after getting an oil change from the Nissan dealership. My safety was at risked because when the car suddenly and unexpectedly stopped it jerked my body forward causing my neck to become sore. This can cause greater injury or worst if I was going any faster. If someone was behind me it could cause them to crash into me which would be doing the opposite of the purpose of the safety feature. I took the car in to the dealership and nothing could be done because there wasn't a code and it didn't happen in the presence of the mechanic. It could be a sensor issue but I don't know and the mechanics seem to be just as clueless and very dismissive. I find this to be unacceptable that I must drive around with a car that can break abruptly at any given time. I do not feel safe driving this car and it should be a safety recall on this issue. I looked online and seen other people complaining about the same issue so I'm sure Nissan knows what's going on and aren't doing anything about it.

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