NHTSA Complaint #11714211 — 2021 NISSAN SENTRA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11714211 |
| Vehicle | 2021 NISSAN SENTRA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AEB may deploy. When it does happen Emergency Brake is on the dashboard. After it happens vehicle can resume driving. Various indicines happened last year. We took it to Ken Garff Nissan (11155 So. Jordan Gateway in South Jordan, Ut. 84095. They could not find the problem or get the problem reproduced. They recommended turning off the safety features when driving. We have done that for a year. Then on 1-15-26, the safety system was on and the break engaged and brought the car to a stop on the freeway on ramp. The car is now at Ken Garff Nissan (777 So. West Temple SLC, Utah) It has been there for 2 weeks. This is the dealer that saw the code, but the system did not engage.
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