NHTSA Complaint #11581839 — 2020 VOLKSWAGEN ATLAS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11581839
Vehicle 2020 VOLKSWAGEN ATLAS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

When turning my vehicle to the left or right at slow speeds, the steering wheel rattles and wants to auto correct to a straight position. This has caused my wife and I to almost collide with other parked vehicles. The GPS in my vehicle has recently started to go haywire and fail to give any correct guidance. I plugged in my iPhone to use my CarPlay Map and the issue transfers over to the gps on my phone as well. The moment I unplug the phone, the issue resolves on my phone but resumes on my vehicles gps. My heater won’t take affect until I reached approx 80 degrees. I begin to raise the temp and the rear vents begin to blow hot air at the high 70’s while the front of the vehicle remains at AC. Once i hit 80 degrees the heater turns on at the front of the vehicle. The issues all started when I had a module replaced in my vehicle. Approximately time issues began was first week of March 2024. I have videos showing the rattling steering, the haywire gps and the HVAC issues.

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