NHTSA Complaint #11581746 — 2014 RAM 1500

Despite numerous attempts to resolve the matter, I've faced obstacles and a lack of clarity from Dodge Corporation. Recently, my 2014 Ram 1500 Laramie experienced a sudden ABS light issue, affecting traction and cruise control. This has made driving perilous in Texas's hazardous conditions. We've been quoted $2000 (part itself is $1300) for repairs, but the required part is on backorder, with no ETA provided by Dodge Corporate. This situation poses a significant safety risk to my family, yet we're unable to proceed due to part unavailability and a lack of transparency. I request urgent assistance or guidance on resolving this matter. Question #1- The ABS module in the 2014 Ram 1500 Laramie has failed, affecting the ABS system, traction control, and cruise control. The specific part number is 68228991AD. The failed component, the ABS module, should be available for inspection upon request. Question #2- The failure of the ABS module has compromised the functionality of the ABS system, which is crucial for maintaining stability and control on slippery roads, especially in hazardous conditions. This puts the safety of the driver, passengers, and others on the road at risk, particularly in situations where ABS is necessary to prevent accidents. Question #3- Yes, the problem has been confirmed by a mechanic, and the necessary repairs have been identified. The mechanic determined that the issue lies with the ABS module. Question #4- The vehicle and the ABS component have been inspected by a mechanic, revealing that the issue lies with the ABS module. However, neither the police nor insurance representatives have inspected the vehicle in relation to this matter. Question #5- Yes, the ABS light on the dashboard appeared as a warning sign of the problem with the ABS system. This occurred suddenly and without prior indication of an issue until the warning light illuminated.