NHTSA Complaint #11581612 — 2018 NISSAN ROGUE

At March 23rd, 2024, we have oil change on the car. The service sales came back to tell us that the front lower control arms' bushing is torn and needed repair immediately. Without repairing them, the wheels may disengage from the car. So we have them replaced, since losing the wheels during driving will cost our lives. This is for our safety. What can we do???!!! On conversation with the sales, he said this is a common phenomenon. Our problem on this is that, all the cars that we have owned, we never had the issue. This is the first time. Is this a common occurrence? We are not sure. And we simply can not understand why eight months ago during another oil change, this issue was not detected?! Could this be a faulty component installed on the car, we questioned? We also contacted Nissan consumer affairs. Their specialist insisted our car is out of warranty. There is nothing they can do. Is this a responsible car manufacturer's response? At least, they should look in the issue and gave us a satisfying answer, we believed. Anyway, please look into this. On the parts that were replaced, dealership has them. We don't have them in our hand.Sorry about this. All and all, please look into the issue. We just want other Rogue owners spared of the issue! Thank you for reading this and have a great day!