NHTSA Complaint #11581592 — 2017 GMC SIERRA 1500 POWER TRAIN

Complaint Details

ODI Number	11581592
Vehicle	2017 GMC SIERRA 1500
Component	POWER TRAIN
Date of Incident	December 22, 2022
Date Filed	April 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I purchased the vehicle in November or December 2022. Since then I’ve had problems with my transmission. The torque converter was replaced 2 times, it’s been in the shop 5-6 times and nothing fixed under the warranty when I purchased it. Finally the dealer I purchased from said they won’t take the vehicle back and won’t spend any more money on fixing the truck. Now it has become on my dime to figure it out since I gave up trying to have a shop diagnose and fix it. The last shop said I would have to pay to have the transmission removed and possibly have the valve body replaced since the dealer I purchased it from gave the second shop one chance to get it right. The transmission downshifts hard and clunks since the first day of purchase. Makes a weird wining noise still til this day. I have spoken with the owners of the dealership and they did not seem to care about my problem.

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