NHTSA Complaint #11581578 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11581578
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Engine light came on while driving and vehicle began to malfunction with bogging and little power to move the vehicle properly. Vehicle was towed to Hyundai dealership for diagnostics. Determining that there is rod bearing failure in the motor. Contacted Hyundai corporate who denied warranty claim citing I did not properly maintain the vehicle per owners manual although they were provided with records of proper maintenance, however it was disregarded by Hyundai warranty people as proper maintenance. I have contacted BBB and PA Attorney General for assistance but to no avail. There are countless others with the same exact issues where Hyundai Motor America is denying warranty claims for identical mechanical motor issues.

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