NHTSA Complaint #11581361 — 2015 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11581361
Vehicle	2015 RAM 1500
Component	ENGINE
Date of Incident	January 12, 2024
Date Filed	April 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Dodge sent us a safety recall in May 2021 for Crankshaft Positioner Sensor and Toner Wheel faulty part. We took it to our local dodge dealership, they ran a computer test and said "it's fine" and sent us on our way. The car involuntarily stalled a few times while driving it the past few years. In February 2024, we took the vehicle in (AGAIN) to have the same issue looked at and they said the part needed to be replaced and said dodge will not pay for it and charged us $2900. Dodge is refusing to take accountability for this original safety recall and we are very concerned that our family was put at risk many times while driving this vehicle. Dodge new this part was a faulty part and refused to replace it.

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